Weekly relief per person through the consistent use of Google Gemini. +30%
More effective cooperation by dissolving data silos across different departments and locations.
Highest protection of sensitive data through a consistent Zero Trust architecture.
While user rights were already unified across the group, DocMorris sought to move beyond traditional setups to accelerate AI adoption, embrace a modern collaborative way of working, and achieve full cloud support across all locations, including Heerlen, Barcelona, and Berlin.
The expiration of existing license agreements finally provided the ideal opportunity for a consistent step: moving the entire group to Google Workspace.
The new, unified platform dissolves administrative barriers. In doing so, DocMorris is creating the technological prerequisite to make AI-supported work accessible to everyone. DocMorris entrusted this comprehensive transformation to Zoi as a strategic partner. The goal is holistic support that goes far beyond a purely technical migration. Zoi provides the necessary implementation security for complex large-scale projects and guides success through targeted focal points.
The migration to Google Workspace forms the basis for a new digital ecosystem for us. Zoi built the decisive bridge between our former structures and a modern AI culture. Through this partnership, we are significantly lowering our Total Cost of Ownership (TCO) and empowering 1,600 employees to create real added value in the healthcare market daily with Gemini.
On this stable foundation, the cloud environment unfolds its full potential for the entire workforce: The core is "Everyday AI." Through the immediate availability of Google Gemini, AI becomes an integral part of daily work for everyone. Employees use the technology to automate their own processes and develop specific AI agents for their departments.
Zoi moderates the change between the group's different work cultures. The transformation takes into account both the requirements of the logistics and pharmacy processes in Heerlen and the way the tech hubs in Germany, the Netherlands and Spain work.
By building a "Google Guide Community" and using targeted training formats, Zoi is establishing a new standard of collaboration. The rollout is taking place in phases: It starts with digital pioneers and gradually involves the more complex business units to ensure high acceptance for the "New Way of Work."
The basic recipe for any modern work style includes maximum security that protects the user without restricting them. Since DocMorris continues to use a fleet of Windows and Mac laptops, Zoi implemented the JumpCloud platform as a central security anchor. JumpCloud handles the management of these devices and continuously checks their status, such as whether hard drives are encrypted or software updates meet the current standard.
The migration to Google Workspace makes DocMorris more agile and cost-efficient. Success can be measured in four dimensions:
Significant reduction in licensing costs and IT complexity by migrating to a unified Google Workspace ecosystem.
Time saved per person through the adoption of Google Gemini for daily tasks, meeting summaries, and communication.
Breaking down cross-border silos between Germany, the Netherlands, and Spain to create an agile, location-independent workforce.
Robust protection of sensitive health data through a modern, cloud-native Zero Trust architecture integrated with JumpCloud.
Together with Zoi, DocMorris is setting the course for a new digital era. The company is thus strengthening its future viability to hold its own in a competitive market through agility and efficiency.
The Swiss-based DocMorris AG is a leading company in the fields of online pharmacy, telemedicine and marketplace with strong brands in Germany and other European countries. Deliveries are mainly from the highly automated logistics centre in Heerlen, the Netherlands. TeleClinic is Germany’s largest telemedicine platform, connecting patients with more than 6,500 physicians.
DocMorris operates leading marketplaces for health and personal care products in Southern Europe. With its broad range of products and services, DocMorris is pursuing its vision of becoming the leading digital health companion for everyone to manage their health in one click.
Around 1,600 employees in Germany, the Netherlands, Spain, France, Portugal and Switzerland generated an external revenue of CHF 1,186 million serving 12 million active customers in 2025. The shares of DocMorris AG are listed on the SIX Swiss Exchange (securities number 4261528, ISIN CH0042615283, ticker DOCM).
For further information, please visit corporate.docmorris.com.
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